The Happy Home Company
Pre-existing Damage & Property Condition
Because Peace Begins at Home.
Version 2026-06 · Client Policy Document
Private & confidential — provided to clients of The Happy Home Company.
Condition on arrival
Homes contain items of varying age, quality, and condition. You acknowledge that some surfaces, fixtures, appliances, and belongings may be worn, previously damaged, improperly installed, or fragile.
Not responsible for pre-existing issues
The Happy Home Company is not responsible for pre-existing damage, loose or improperly mounted items, items not designed to be moved or handled, or damage that results from normal handling of aged or fragile items. Where practical, our specialists document existing conditions on arrival.
Reporting incidents
If our team causes accidental damage, we will document it, notify you promptly, and work with you in good faith toward a fair resolution consistent with our Liability Waiver.
Disclosure
Please disclose any delicate, high-value, antique, or specially finished items and any areas you would prefer we do not touch, in your Home Profile before your visit.